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(More customer reviews)As someone who has worked in both software development and quality, I instantly connected with the quality practices and scenarios that the author describes about the role of quality in most software development organizations. It states the challenges faced by SQA teams in implementing quality practices, especially in terms of people issues and the approach that may be taken to overcome them. This book provides insight into the SQA function and role, its importance and the commitment required to make it effective. I liked this part, as there are few books that stress on the crucial role played by the SQA in a company committed to quality.
I found the section on measurement and metrics with metrics and formulae that can be used through the SDLC. There are other books that provide in depth treatment on metrics, but the content here is useful because of its timing and context and it works well as a ready reference. The author has explained a number of international quality models like ISO and CMM along with their comparative study and mapped them to the various phases in the SDLC wherever possible. There are books available that dwell on a single quality model, but few go beyond more than a one page tabular comparison. I have found that quality professionals have to often struggle to map between multiple models to aggregate information at an organizational level when projects execute using models most appropriate to them.
The chapter that I enjoyed reading most was "Careers in Quality". This chapter is informative for IT professionals who aspire to move into the quality arena. It outlines the various opportunities available and the paths that may be taken to achieve them. The author has also explained the importance of a mentor and the qualities one should look for in a mentor who can help shape one's career. There are few places where one finds information on how one can make a complete career transition to quality, mentors and the various certifications that can be obtained for faster and focused growth.
Throughout this book, the author has explained concepts like process life cycle and inspection walkthroughs using diagrams, making them easy to understand. A number of sample documents (Quality Assurance Plan) and checklists (Configuration Audit) are available which can be used as a starting point by SQAs in their organizations.
On the whole a good read and informative. Recommended book to have.
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Software Quality Assurance (SQA) as a professional domain is becoming increasingly important. This book provides practical insight into the topic of Software Quality Assurance. It covers discussion on the importance of software quality assurance in the business of Information Technology, covers key practices like Reviews, Verification & Validation. It also discusses people issues and other barriers in successful implementatin of Quality Management Systems in organization. This work presents methodologies, concepts as well as practical scenarios while deploying Quality Assurance practices and integrates the underlying principle into a complete reference book on this topic.
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